Returns & Exchanges

At T & J Scents, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, you may return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for the return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original boxes, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Ship the Items

  Attach the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned scents, we will process your refund to the original payment method within 5-7 business days.